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spent close to 5 thousand dollars, with installation, on a steel exterior door with full view side lites approx 2 years ago...i also purchased a vented storm door, pull down screen, full view...i was told that there had to be ventilation as to prevent heat build up...
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2.3
Grinnell, Iowa
I didn't like
  • Quality of door
  • Poor
#1054251
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Cannot Cannot cannot get jeld-wenn to SEND me a quote to replace the screw hole caps and lock cover....for a door that I do not have the "original" purchase information. I explained this to 4 different people AND sent a picture of what needs to be replaced.....and they...
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Anonymous
Paul

Yes, Jeld-Wen Window warranty.Have you ever seen this.Jeld-wen sends a different unrelated contractor to shave the window frame so the owner is finally able to open and close ...

#1039862
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Jeld-wen has the worst warranty. I had a french door installed. Payed a contractor and it is fogging up between the glass. I contacted Jeld-wen and they sent me a replacement kit. I am 65 yrs old and live alone. I couldn't even lift this kit. I was told I had to fix it...
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Anonymous
anonymous

I purchased a Jeld Wen Exterior fiberglass door and side light 8 years ago and paid $2,734.00 for it. An exterior door should last a minimum of 20 years. The caulking betwee...

#1036432
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Jeld Wen - Simple Review #1490378809
Jeld Wen - Simple Review #1490378809
1/2

Jeld Wen Door Review

Jeld Wen
#1025107
My jeld wen fiberglass front door is fading. It is only a few years old. What can be done regarding this issue.
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Jeld Wen Door Review

Jeld Wen
#990553
1.0
Details
Faulty door. Neither Lowe's or Jeld-Wen will stand behind the door. They want us to pay to have someone look at it.
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Jeld Wen - Simple Review #1483836514
Jeld Wen - Simple Review #1483836514
1/2

Jeld Wen Door Review

Jeld Wen
#987324
Do I need to say more. Look at pictures. Straight from the factory. They can't even align the doors straight before they screw the hinges on. Pos
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Jeld Wen Window Replacement Review

Jeld Wen
#970627
5.0
Details
My window of 4 years began to condinsate on the inside.i called customer service and after a short wait the very nice and polite lady ask for the number etched in the corner of the window,my address and asured me i will have a new window in two weeks. This was a very pleasant experience thank you jeld wen
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I have seen first hand that geld wen has defective products out in the market. I Specifically know what the problems are. I know where some of the defective windows are from. I know which Geld wen plant and its location that produced the defective window. I am very...
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Patrick-1
Patrick-1

Purchased a home in May 2017Filled with Jeldwen windows4 of the 40 windows in the house are rotted and decaying due to water infiltration. Most of the windows have mold at the...

#1035854
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I had windows and doors from Jeldwen over 12 months ago, I don't know how many times they had to replace door frames as doors didn't fit. How many times I have emailed, telephoned their useless rep and contacted their customers services as patio doors do not open. How...
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#1033227
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We built a 400,000 custom home 9 years ago and made the biggest mistake of our lives by using jeld wen windows and doors the 4 panel french doors are all rotting out at the bottom frames on all the doors and the sweeps are falliung apart as far as the seals between the...
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Anonymous
Anonymous

Those SOB'S!

1.0
I didn't like
  • Absolute garbage
#1031480
Reply to reviews
I bought very expensive Jeld-Wen Aurora doors. They look very nice but very poor quality finishes. After a few years the lead inserts in the glass started deforming and the face of the door have thin cracks. I called customer service and surprisingly they said the...
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1.0
I didn't like
  • Service of warranty department
  • Quality of door
#1005393
Reply to reviews
I bought two doors from Home Depot and when they arrived to my home the finish was poorly done I have two dents on my door. The doors were delivered on December 8, 2016 at Home Depot. installation day was on December the 23rd, your company indicated to me that I have a...
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Anonymous
Pj

I also special ordered Jeld Wen doors. Doors had insufficient packaging, only one layer of cardboard on edges. Nothing on face of door. One door had gouge, so I refused to ...

1.0
#996966
Reply to reviews
Brand new sliding glass door failed. I called in August 2016 to inquire about my warranty and a repair. They told me they could send someone in October 2016. When the man arrived to work on the door he said he was only there to assess the situation. He said the sliding...
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1.5
#992135
Reply to reviews
Jeld Wen - Cant even reply to a customer
Jeld Wen - Cant even reply to a customer
Jeld Wen - Cant even reply to a customer
Jeld Wen did not reply to several emails requesting assistance in locating replacement parts for their bifold doors. Multiple Emails were sent to Customer Service via the company website submission as well as cold contact via multiple email addresses for company...
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1.0
I didn't like
  • Non existent customer service
#991979
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