filters
state:
Show
city:
Show
product:
Show
I custom ordered French doors after Hurricane Harvey in October. After waiting weeks for them to come in, picked them up and the windows were wrong-did not have blinds between the glass. I called Home Depot, and they directed me to the company to have the glass...
Read more
#1203046
Reply to reviews
Purchased jeld wen windows for my new house in Ohio. In winter ice formed on inside of windows, and it is 72 degrees in the house! In summer insects come in around screens, and some of the windows no longer open. ( The weather strip catches on bottom of window ) I...
Read more
1.5
I didn't like
  • Brand new jeld wen windows
#1188772
Reply to reviews
I placed an order for two sets of French Doors through Lowes to be manufactured by Jeld Wen back on Dec. 09 2017. They were to be delivered the first time on Jan. 3 2018 then the date was pushed out to Jan. 9th then the 15th then the 22nd then the 29th. So here we are...
Read more
I didn't like
  • Service
#1178893
Reply to reviews
Congrats on a superior *** product. The VERY least this manufacturer could do is put a SOLID interior piece that will hold the brackets, just at the top and bottom, not the whole door. All you would need is a 1x2. Sometimes the doors don't fit perfectly and need to be...
Read more
#1178666
Reply to reviews
Your customer service is an absolute joke. I run a company that manages Home exterior remodels. Rest assured that we will never recommend another Jeld Wen product EVER. First and foremost, it took over an hour to get a live person then once I did get a live person...
Read more
1.8
#1165022
Reply to reviews
Broken Jeld Wen Picture Window
I replaced all of the windows in my home in the fall of 2015 with Jeld Wen builders vinyl V-2500 windows. The other day we arrived home and noticed the picture window in the front was frosted on the inside between the glass panes. After a quick peek the inside pane has...
Read more
Anonymous
laurie

I ordered a custom Aurora Jeld Wen front entry door with decorative glass (quite expensive) and the glass is fogging as you described, the door also has a 3-4' scratch. I cal...

2.0
I liked
  • Nice looking windows and quick delivery
I didn't like
  • Failed glass panes afer 2 winters due to cold temperatures
#1164611
Reply to reviews
WOW!!! First time to check out Jeld Wen reviews on yelp* Gets 1.0 over there...obviously much more tolerant folks here. No surprise... I got a $2500 pile of firewood covering the front opening to my house. Bought lovely knotty alder with speakeasy doors... Six months,...
Read more
Anonymous
Andy

The fact is that wood doors do not hold up in full sun and should only be installed in locations with full overhang. Just like any piece of wood will dry, crack and split when...

Anonymous
Andre

Wood doors will not be warranted if they are exposed to the elements. They will specify that the door has some minimum protection. The sun and rain hitting the wood door cau...

1.1
I didn't like
  • Any aspect of dealing with this company
#1152113
Reply to reviews

We placed an order through Home Depot for fiberglass double entry doors on October 1, 2017. We've been getting emails from Home Depot each week, pushing delivery date 1-2 weeks each time. They say "production problems". Well here it is 2 1/2 months later and still no...
Read more
Anonymous
laurie

it is not Home Depot as we had the same problem with Jeld Wen and now that the door is here it has significant # of issues.. Scratch, glass fog, second replacement door came...

#1151914
Reply to reviews
I have e-mailed home depot and jeld wen about the exterior fiberglass doors I had installed this summer. The door were not suppose to chip or fade. The doors I have purchased have done both and they are not even a year old I am very disappointed in them and the service...
Read more
Anonymous
Andy

Sounds like your door was painted. All paint will chip and will fade by being broken down by the sun's UV light. Fiberglass may not dent like as steel door will, but as soon a...

Anonymous
Anonymous

This still has not been resolved

1.0
Hawkins, Wisconsin
#1149034
Reply to reviews
Bought French doors and screen for our newly built house and the adjustable hinges (2 of them) were bad, took over a month to finally get them to send more. have had the door about 6 months and the handle keeps coming loose and falling off, the hinges won't stay...
Read more
1.0
I didn't like
  • Lack of care or concern for customer new business
  • Quality of door
  • Lack of communication
#1147084
Reply to reviews