Jeld Wen Phone Numbers and Emails

Toll-Free Number:

  • (800) 535-3936

Customer Service:

  • (888) 594-3578
  • (800) 535-3936

Emergency/ Hotline:

  • (855) 244-4794
    Conduct and Ethics

Jeld Wen Emails:

Customer Service
Privacy Inquiries

Jeld Wen Contact Information

Jeld Wen Website:

Jeld Wen Online Chat:

Corporate Office Address:

2645 Silver Crescent Drive
Charlotte, North Carolina 28273
United States
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Jeld Wen Rating Based on 146 Reviews

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Product or Service Quality
Customer service
Value for money

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Summary of Jeld Wen Customer Service Calls

00:45 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jeld Wen Customer Service?

Return/ Replace Question:

  • “Replace custom held-wen window”
  • “Louvered replacement slats”
  • “Hi she replacement”

Request for Information Question:

  • “Product question”
  • “Inquiry”
  • “Question about cutting the track for bifold door”

Product/ Service Question:

  • “Defective windows”
  • “Glass in door broke”
  • “I have a Jeld-Wen patio door and the interior handle broke off and I will need a replacement. I am hopeful I can obtain just the handle without having to purchase the entire Active Multi-Point Traditional Swinging Patio Door Handle.”

Shipping and Delivery Question:

  • “Shipping concern”
  • “Screen sizing”
  • “Delivery delays”

Employment Question:

  • “My name is william stonerock i need my w2 mail to my address 908 south tremont st app14 Oceanside ca 92054”
  • “Need a W2 replaced”

Payments and Charges Question:

  • “Bills”

Staff Question:

  • “Service repair”

Other Question:

  • “Issue w edges of doors”
  • “Custom door”
  • “Paint color”


Top Jeld Wen Services

Customer Care, Window Replacement, Door Installation

Top Jeld Wen Products

Door, Window, French Door

Jeld Wen Pros and Cons

Pros: Price, Nice looking door, Cheap crap, Nice looking windows and quick delivery, Inexpensive

Cons: Non existent customer service, Lack of care or concern for customer new business, Lack of problem resolution, Attitude of staff, Added delays


Jeld-Wen is a well known manufacturer of windows and doors for a house. The story of this company starts in 1960 when Richard Dick Wendt together with four partners have founded the company and named it as JELD-WEN. Today the products of Jeld-Wen we can see in many American houses and other countries worldwide. There are windows of different styles, exterior and interior doors, folding or swinging doors for patio, etc. The company actively supports their clients and beside a warranty on the product, offers services for replacement old doors or windows, gives advices according maintenance and helps to plan energy efficiency.

Jeld Wen reviews and complaints

Jeld Wen is ranked 56 out of 229 in Windows and Doors category

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Payment Methods

VISAAmerican Express

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