Jeld Wen Phone Numbers and Emails

Toll-Free Number:

  • (800) 535-3936

Customer Service:

  • (888) 594-3578

Emergency/ Hotline:

  • (855) 244-4794
    Conduct and Ethics

Investors/ Franchasing:

  • (704) 378-7007

Jeld Wen Emails:

Customer Service
General Info
Becoming a Supplier
Investors/ Franchising
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Jeld Wen Contact Information

Jeld Wen Website:

Jeld Wen Help Center:

Corporate Office Address:

2645 Silver Crescent Drive
Charlotte, North Carolina 28273
United States

Other Info (opening hours):

Other Location:

Klamath Falls

3303 Lakeport Blvd,

Klamath Falls,

Oregon 97601, US

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Jeld Wen Rating Based on 159 Reviews

Rating details

more details
Product or Service Quality
Customer service
Value for money

Rating stats

Rating trend

Summary of Jeld Wen Customer Service Calls

00:45 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jeld Wen Customer Service?

Request for Information Question:

  • “Questions aboyt vinyl sliding doors”
  • “Checking on a work order. Can't get hold of my customer service rep.”
  • “To ask a technical question”

Product/ Service Question:

  • “Patio door lock broke”
  • “Broken parts on new door”
  • “One of my singles hung window double insulated window has a broken seal”

Return/ Replace Question:

  • “Replace door”
  • “We had windows put in and there is a screen missing in one of the windows we need a replacement”
  • “Replace custom held-wen window”

Shipping and Delivery Question:

  • “Pending window delivery”
  • “How do you slide the top double hung window before you install to get the screen off?”
  • “Shipping concern”

Employment Question:

  • “Info w2500”
  • “Need a W2 replaced”
  • “Payroll”

Payments and Charges Question:

  • “Bills”

Staff Question:

  • “Service repair”

Other Question:

  • “Wood window”
  • “I received used doors instead of new and they were not fully painted”
  • “I'm locked out of my okta”


Top Jeld Wen Services

Customer Care, Window Replacement, Door Installation

Top Jeld Wen Products

Door, Window, French Door

Jeld Wen Pros and Cons

Pros: Price, Nice looking door, Inexpensive, Cheap crap, Nice looking windows and quick delivery

Cons: Non existent customer service, Lack of care or concern for customer new business, Added delays, Lack of problem resolution, Attitude of staff


Jeld-Wen is a well known manufacturer of windows and doors for a house. The story of this company starts in 1960 when Richard Dick Wendt together with four partners have founded the company and named it as JELD-WEN. Today the products of Jeld-Wen we can see in many American houses and other countries worldwide. There are windows of different styles, exterior and interior doors, folding or swinging doors for patio, etc. The company actively supports their clients and beside a warranty on the product, offers services for replacement old doors or windows, gives advices according maintenance and helps to plan energy efficiency.

Jeld Wen reviews and complaints

Jeld Wen is ranked 60 out of 525 in Windows and Doors category

Area Served


Payment Methods

VISAAmerican Express

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