Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I have had 2 referrals for people to install their product in the Plano, TX area and cannot get anyone to respond! First I make appointment with BMC and Cole Baker, and stands me up for appointment twice.

I called the main office and received another lead and the same thing! I've spent over $7,000 on doors and windows and I have another project of $30k and I'm going to grow old trying to get this done. Do not bother with leads from JeldWen and I wouldn't buy their product either. Anyone with this poor of support for new business just needs to go Out of business.

They don't care, and they don't care that they don't care! Stay away!!

Product or Service Mentioned: Jeld Wen Customer Care.

Reason of review: Poor customer service.

Preferred solution: I just want people to know!.

I didn't like: Lack of care or concern for customer new business, Attitude of staff, Lack of communication, Non existent customer service, Lack of problem resolution.

Company wrote 0 private or public responses to the review from Aug 19, 2017.
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