Product: Jeld Wen Door Clear all filters (0 of 60 reviews match)
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We have ordered our interior doors for whole house....they we ordered correctly, invoice reviewed multiple times.....they came in wrong....our local Lowe’s spoke with them, they admitted they were at fault...sent doors back....waited 2 more weeks only for them to come...
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Jeld Wen Door
#1401671
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Jeld Wen - Poor quality, no warranty

Stay away from this group, they take hours to respond on hold. It took three hours to get through! One door was splitting in the center of the panels, but the warranty department could not find the order, even though corporate HD had the order. Called the game of greed, anyway they can avoid paying for their poor craftsmanship and put money in their purse... Back to Anderson and Pella
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Jeld Wen Door
#1396506
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Jeld Wen - Exterior Doors

Poorly built doors, I strongly suggest going with another company.
1.0
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Jeld Wen Door
#1390661
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Purchased a front entry door with the side panels ordered it in the month of April 2018 , did not receive the door till June of 2018 , because they put the wrong SKU number we found it Elizabeth NJ at the end of May 2018, we had put in a claim 3rd week of July 2018 due...
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1.8
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Jeld Wen Door
I didn't like
  • Fixing my problem
#1382067
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Jeld Wen - Quality control anymore?

Jeld Wen - Quality control anymore?
Customer I was working for ordered this door after I told him this was a Quality product. Only a couple set screws were straight, most were installed on a 45 degree angle which left it hinge bound from the beginning. And the door itself is actually bent.
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Jeld Wen Door
#1355485
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Custom made door with center post hinges. Door is beneath a 3 foot overhang, so not usually subjected to direct weather. It does get sun, and is stained with durable UV resistant product. The center post is rotting from bottom up. It is rotting upward from the metallic...
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Jeld Wen Door
#1354728
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Jeld Wen - CRAP MANUFACTURING AND CRAP CUSTOMER SERVICE
DON'T DO BUSINESS with this company! Our door leaks through the glass and has ruined our flooring. Jeld-Wen has agreed that their door is crap and is sending a replacement, but WE have PAY for the INSTALL. AGAIN. WE'VE already paid to have the door installed...
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1.0
Product
Jeld Wen Door
I didn't like
  • Failure to fix their mistake in a timely fashion
  • Poor quality
  • Service or reliability
#1336958
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Let me begin by noting that I am a contractor. I placed 2 separate Special Orders for Jeld Wen doors through Lowes, one on 6/27/18, PO#77842255 - 6 Princeton bi-fold doors, the other on 7/9/18, PO# 77842518 - 1 Princeton prehung door. I was notified that the doors had...
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1.0
Product
Jeld Wen Door
I didn't like
  • Non existent customer service
  • Service
  • Lack of care or concern for customer new business
#1334309
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Jeld Wen - Worst customer service!

DO NOT BUY PRODUCTS FROM THEM!
1.0
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Jeld Wen Door
#1325332
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Jeld Wen - Door manufacturer my ***

To start Lowes should not offer a door tgat cannot be altered by 3/4 of an inch!!! Jeld Wen ahould be more embarrassed than Lowes.. If they are the actual door manufacturer and will not budge for literally less than an inch then maybe no one should attempt to sell their product! I have many friends in the NEW construction industry and will avsolutely pass on such a horrible experience!
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Jeld Wen Door
#1316868
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