Do not buy Jeld Wen products. Lots of negative reviews on multiple sites, with a 65% negative rating on BBB, particularly for being unresponsive.
Spent $14,700 at Home Depot for products that fail.
I have numerous case numbers for the interior solid wood doors, a failed impact window right out of the box and now an impact sliding window that leaked causing collateral damage to my wood floors and surrounding areas. Jeld Wen has denied the claim claiming it is outside of the TWO year labor warranty even refusing to send parts with the slider under a supposed lifetime warranty.
Very UNRESPONSIVE, good luck getting them to call you back. It takes repeated follow up to get support and yields no satisfactory results.
Product or Service Mentioned: Jeld Wen Premium Window.
Reason of review: Bad quality.