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1.8

Jeld-Win sliding glass doors suck!

I regret specifying Jeld Win Doors in a project and the doors are very poor quality especially the screens. Door Sill is way to flimsy which makes setting it within specifications difficult.

The have WAY TOO MAY HOLES in the Sill and ask for you to put a fastener in each hole. I calculated the shear strength of the fasteners and there are like 10 x to many fasteners. Don't tighten them down either or you will get warpage of the Sill. My biggest problem is with the Screens.

The frames are flimsy, the weatherstripping is not in the right place and the screen wheels abrade the track and this causes the door screens to Jam and rack and fall off the tracks. Further the astragal for the screen requires a tech screw to hold together the screen panels and this means you cant wash the windows without extraction the screw........what an amateur design!! This Jeld win product is total crap and I will NEVER use them again. It's way worth it to buy a higher quality product line like Win Door or better.

Oh ya and the customer service has been poor as they are not responding after numerous calls and emails.

Who ever is in charge at Jeldwin needs to wake up and stop the *** product design. Kyle Jensen Architect 407-227-****

Product or Service Mentioned: Jeld Wen Door.

Reason of review: Not as described/ advertised.

Monetary Loss: $5000.

Preferred solution: Price reduction.

Jeld Wen Pros: Price.

Jeld Wen Cons: Quality design support, Quality, Design, Support.

Location: 200 Southwest Market Street, Portland, OR 97201

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