October of 2011 contacted April at JeldWen in Ca. about leaking windows when it rained.
Made many, many calls. Got the runaround with JeldWen and Forest Lumber in OKC. Finally sent out a new window to get installed. This window does the same thing.
They will not answer your calls or return your calls. The WORST customer service ever!!!! Going on 8 months and every time it rains I spend hours mopping up. Getting mold, ruined wood etc.
Never would I buy a home that had their windows in it.
There warranty is absolutely no good at all. Save your money - don't buy any JeldWen products!!!
Product or Service Mentioned: Jeld Wen Window.
Location: Atlanta, Georgia