Jeld Wen
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Jeld Wen Overview
Jeld Wen has 1.6 star rating based on 164 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Jeld Wen to a friend or colleague.
- Rating Distribution
Pros: Price, Nice looking door, Cheap crap.
Cons: Non existent customer service, Lack of care or concern for customer new business, Added delays.
Jeld Wen has 1.6 star rating based on 164 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Jeld Wen to a friend or colleague.
- Rating Distribution
Pros: Price, Nice looking door, Cheap crap.
Cons: Non existent customer service, Lack of care or concern for customer new business, Added delays.Recent recommendations regarding this business are as follows: "Buy a different brand.", "My 6,000sf home is all JeldWen.At 26 years perfect.", "Don t buy held eynn", "Come on America is this what it’s going to be like", "Maybe".
Most users want Jeld Wen to offer a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Jeld Wen Reviews
"Please supply dealers to spec and order 3 French doors with transom"
Not a complaint...My entire house, 6,000 sf. is yours. Great...until one of the inop panels was smashed. Find Dealers Please and or Dealer and Contractor you'd...
"Terrible experience"
Installed a vinyl patio door this spring. Early summer noticed that the seals on both doors failed. Contacted customer support in July. Was told they would...
Standard window doesn't fit opening
- Dont include jamb extension for standard opening
Preferred solution: jamb extensions at no cost.
Quincy, Massachusetts
Please supply dealers to spec and order 3 French doors with transom
User's recommendation: My 6,000sf home is all JeldWen.At 26 years perfect.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Energy Star rating for door we purchased
Finally talked to someone in Canada. Not his area but he passed it on.
Later received an email from the warranty department. They provided a link to a generice page about Tax Credits for Energy-Efficient Products from "2016" As my question was very specific it didn't answer it. I had asked what the Energy Star rating was a the product I bought.
This should not be a hard question. I like the door but support is a pisser.
- Nice looking door
Preferred solution: Just the Energy Star rating
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Terrible experience
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Buy a different brand.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portland, Oregon
Need window sash springs
User's recommendation: Don t buy held eynn
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Staten Island, New York
Need to know how to replace screens on patio doors. They open n do not slide
Kennewick, Washington
This is not exceptable
User's recommendation: Come on America is this what it’s going to be like
Sheboygan, Wisconsin
Windows and doors
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problem with a warped door from you.
- Will see
Preferred solution: Help or replacement of door.
User's recommendation: Maybe
Burleson, Texas
Place an order door handle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Covina, California
Slider does not shut properly.
Tampa, Florida
Ordered stainless steel hinges and received steel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Waste of Money!!!
Preferred solution: Full refund
User's recommendation: DON'T WASTE YOUR TIME AND MONEY ON THEIR PRODUCTS
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Warranty scams
- Look nice
- Inexpensive
- Fake warranty
- Non existent customer service
Preferred solution: Just getting the word out of the poor warranty and customer service. I need nothing more out of this company
User's recommendation: If you purchase this window, ignore the warranty it supposedly comes with.
Unable to get answers to my questions
Preferred solution: An answer
User's recommendation: Good luck with questions
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