
Jeld Wen
Jeld Wen Overview
Jeld Wen has 1.6 star rating based on 164 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Jeld Wen to a friend or colleague.
- Rating Distribution
Pros: Price, Nice looking door, Cheap crap.
Cons: Non existent customer service, Lack of care or concern for customer new business, Added delays.
Jeld Wen has 1.6 star rating based on 164 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Jeld Wen to a friend or colleague.
- Rating Distribution
Pros: Price, Nice looking door, Cheap crap.
Cons: Non existent customer service, Lack of care or concern for customer new business, Added delays.Recent recommendations regarding this business are as follows: "Buy a different brand.", "My 6,000sf home is all JeldWen.At 26 years perfect.", "Don t buy held eynn", "Come on America is this what it’s going to be like", "Maybe".
Most users want Jeld Wen to offer a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews











































Standard window doesn't fit opening
- Dont include jamb extension for standard opening
Preferred solution: jamb extensions at no cost.
Please supply dealers to spec and order 3 French doors with transom
User's recommendation: My 6,000sf home is all JeldWen.At 26 years perfect.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEnergy Star rating for door we purchased
Finally talked to someone in Canada. Not his area but he passed it on.
Later received an email from the warranty department. They provided a link to a generice page about Tax Credits for Energy-Efficient Products from "2016" As my question was very specific it didn't answer it. I had asked what the Energy Star rating was a the product I bought.
This should not be a hard question. I like the door but support is a pisser.
- Nice looking door
Preferred solution: Just the Energy Star rating

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible experience
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Buy a different brand.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Need window sash springs
User's recommendation: Don t buy held eynn
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Need to know how to replace screens on patio doors. They open n do not slide
Windows and doors
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with a warped door from you.
- Will see
Preferred solution: Help or replacement of door.
User's recommendation: Maybe
Place an order door handle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Slider does not shut properly.
Ordered stainless steel hinges and received steel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaste of Money!!!
Preferred solution: Full refund
User's recommendation: DON'T WASTE YOUR TIME AND MONEY ON THEIR PRODUCTS
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarranty scams
- Look nice
- Inexpensive
- Fake warranty
- Non existent customer service
Preferred solution: Just getting the word out of the poor warranty and customer service. I need nothing more out of this company
User's recommendation: If you purchase this window, ignore the warranty it supposedly comes with.
Unable to get answers to my questions
Preferred solution: An answer
User's recommendation: Good luck with questions
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