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We built a 400,000 custom home 9 years ago and made the biggest mistake of our lives by using jeld wen windows and doors the 4 panel french doors are all rotting out at the bottom frames on all the doors and the sweeps are falliung apart as far as the seals between the...
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Anonymous
Anonymous

Those SOB'S!

1.0
I didn't like
  • Absolute garbage
#1031480
Reply to reviews
I bought very expensive Jeld-Wen Aurora doors. They look very nice but very poor quality finishes. After a few years the lead inserts in the glass started deforming and the face of the door have thin cracks. I called customer service and surprisingly they said the...
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1.0
I didn't like
  • Service of warranty department
  • Quality of door
#1005393
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I bought two doors from Home Depot and when they arrived to my home the finish was poorly done I have two dents on my door. The doors were delivered on December 8, 2016 at Home Depot. installation day was on December the 23rd, your company indicated to me that I have a...
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Anonymous
Pj

I also special ordered Jeld Wen doors. Doors had insufficient packaging, only one layer of cardboard on edges. Nothing on face of door. One door had gouge, so I refused to ...

1.0
#996966
Reply to reviews
Jeld Wen - Simple Review #1490378809
Jeld Wen - Simple Review #1490378809
1/2

Jeld Wen Door Review

Jeld Wen
#1025107
My jeld wen fiberglass front door is fading. It is only a few years old. What can be done regarding this issue.
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Jeld Wen Door Review

Jeld Wen
#990553
1.0
Details
Faulty door. Neither Lowe's or Jeld-Wen will stand behind the door. They want us to pay to have someone look at it.
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Jeld Wen - Simple Review #1483836514
Jeld Wen - Simple Review #1483836514
1/2

Jeld Wen Door Review

Jeld Wen
#987324
Do I need to say more. Look at pictures. Straight from the factory. They can't even align the doors straight before they screw the hinges on. Pos
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Jeld Wen Window Replacement Review

Jeld Wen
#970627
5.0
Details
My window of 4 years began to condinsate on the inside.i called customer service and after a short wait the very nice and polite lady ask for the number etched in the corner of the window,my address and asured me i will have a new window in two weeks. This was a very pleasant experience thank you jeld wen
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Brand new sliding glass door failed. I called in August 2016 to inquire about my warranty and a repair. They told me they could send someone in October 2016. When the man arrived to work on the door he said he was only there to assess the situation. He said the sliding...
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1.5
#992135
Reply to reviews
Jeld Wen - Cant even reply to a customer
Jeld Wen - Cant even reply to a customer
Jeld Wen - Cant even reply to a customer
Jeld Wen did not reply to several emails requesting assistance in locating replacement parts for their bifold doors. Multiple Emails were sent to Customer Service via the company website submission as well as cold contact via multiple email addresses for company...
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1.0
I didn't like
  • Non existent customer service
#991979
Reply to reviews
We had our sliding patio door replaced with Jeld Wen door , the new door leaks and frame is warped , called JW and had to wait a month for a sub contractor hired by JW to come look at door , he measured door and said it was square and level , and he told us the door...
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#975653
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Built a home and the builder used Jeld-Wen. In the 2 years, the condensation from the windows has caused mold on them, bubble the paint on my sills, my 4th window is now cracked and we've been in the house 2 years & 2 weeks. So... I am hoping we're not JUST past that 2...
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Anonymous
Annoyed mom

We have the same problem. It's now 10 years into a new house and the problems began year one. The wood is all moldy and the seals have glue hanging in them. No matter how ofte...

2.3
I didn't like
  • Lack of problem resolution
  • Quality of window
  • Mold growing on my window frames
#968788
Reply to reviews
Special ordered a sliding glass door because I needed it in black. It was a pain for the installers because of so many fitment issues as it wasn't the correct size. Also, the door lock was broken, the screen would come off the rail when closing, the door would not...
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1.4
#964101
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Don't buy Jeld Wen products!
Don't buy Jeld Wen products!
Don't buy Jeld Wen products!
Don't buy Jeld Wen products!
Do not buy Jeld- Wen products!! They claim to have lifetime warranties on their windows and when you contact them they will not cover it. I bought replacement windows at Home Depot that Jeld Wen built. I discovered holes in the screen frames where someone had built...
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Anonymous
Anonymous

Thank you for your service and your review. We are getting ready to replace our front doors with expensive new ones. I had found one from Jeld Wen that I liked. Guess we won'...

#955400
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That's right. Late in 2011 I ordered the largest and heaviest 16 foot wide set of sliding doors (all movable) JELDWEN makes. I purchased them from Home Depot. The doors face West here in Florida. First, the hardware to latch the central doors wasn't designed...
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2.4
I liked
  • Mike tetzlaf
#954083
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