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We had our sliding patio door replaced with Jeld Wen door , the new door leaks and frame is warped , called JW and had to wait a month for a sub contractor hired by JW to come look at door , he measured door and said it was square and level , and he told us the door...
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#975653
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Built a home and the builder used Jeld-Wen. In the 2 years, the condensation from the windows has caused mold on them, bubble the paint on my sills, my 4th window is now cracked and we've been in the house 2 years & 2 weeks. So... I am hoping we're not JUST past that 2...
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Anonymous
Annoyed mom

We have the same problem. It's now 10 years into a new house and the problems began year one. The wood is all moldy and the seals have glue hanging in them. No matter how ofte...

2.3
I didn't like
  • Quality of window
  • Lack of problem resolution
  • Mold growing on my window frames
#968788
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Special ordered a sliding glass door because I needed it in black. It was a pain for the installers because of so many fitment issues as it wasn't the correct size. Also, the door lock was broken, the screen would come off the rail when closing, the door would not...
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1.4
#964101
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Jeld Wen Door Review

Jeld Wen
#911851
1.0
Details
DON'T BUY!!! Does NOT stand behind warranties. Purachased outrageously expensive double door because of lifetime warranty. Now I am being told wood rot is NOT covered. See email below. JELD-WEN stands by our stance that wood decay is not covered by your warranty. Sincerely, Megan DeJong Customer Care Coordinator | JELD-WEN, Inc. Phone: (641)269-6064 | Email: mdejong@jeldwen.com
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Jeld Wen Window Review

Jeld Wen
#909676
2.1
Details
Built home 8/2014. In two years we have had two window failures with failed seals - Windows fogged up in between glass layers. Would not buy Jeld Wen again. Have to pay replacement installation cost after two years.
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Jeld Wen Door Review

Jeld Wen
#888632
1.1
Details
Worst patio door ever! All junk! Don't buy anything from Jeld wen!
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Jeld Wen Door Review

Jeld Wen
#869209
2.0
Details
In three and a half years of having the door they've had to send me replacement parts for the dog door twice so far because it won't hold up the door part, and I'm trying to reach their customer service department to get a replacement screen for the dog door now. 4 days still. No reply. Their customer service BLOWS.
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Don't buy Jeld Wen products!
Don't buy Jeld Wen products!
Don't buy Jeld Wen products!
Don't buy Jeld Wen products!
Do not buy Jeld- Wen products!! They claim to have lifetime warranties on their windows and when you contact them they will not cover it. I bought replacement windows at Home Depot that Jeld Wen built. I discovered holes in the screen frames where someone had built...
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Anonymous
Anonymous

Thank you for your service and your review. We are getting ready to replace our front doors with expensive new ones. I had found one from Jeld Wen that I liked. Guess we won'...

#955400
Reply to reviews
That's right. Late in 2011 I ordered the largest and heaviest 16 foot wide set of sliding doors (all movable) JELDWEN makes. I purchased them from Home Depot. The doors face West here in Florida. First, the hardware to latch the central doors wasn't designed...
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2.4
I liked
  • Mike tetzlaf
#954083
Reply to reviews
Jeld Wen - Door Warranty Review
Do not buy Jeld- win products!! They claim to have lifetime warranties on there doors and when you contact them they will not cover it. I have a set of vinyl French doors with mini blinds built in them that frosted not just 1 but both and they say there is nothing they...
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Anonymous
Anonymous

Appreciate the reviews was going to buy a Jeld Wen sliding door with blinds inside. Don't mind paying for quality but apparently Jeld Wen doesn't have it.

#953131
Reply to reviews
They sent me two wrong doors and this is after waiting 5 weeks or so.. I understand the wait but now they are telling me it will be rushed but another 4/5 weeks. I spoke to the manager Deanna and simple asked her to call the plant and see what she could do to possibly...
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#943860
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I bought thid door and had it profesionally installed. Within 3 months the sweep on the botton (weather stripping) was ripped and hanging off the door. I thought something was wrong when the instructions that came with the door said to lubricate the sweep. There...
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1.7
#935603
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From day one 10 years ago NOTHING but trouble. I've had over 15 windows that leaked gas and fogged. I've had windows that have GLOBS of glue all over. I've had seal bands break and hang down like giant rubber bands on the windows. The windows where the sun hits are all...
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Anonymous
Anonymous

Have had doors and frame combos and am very well pleased with the performence of them front and rear entrance doors i just need to know on the windows 1 got seven all same siz...

1.0
#915013
Reply to reviews
Awful doors and the 1/2 dozen different people you talk to and Home Depot managers just pass the buck replacement door worse than original
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Anonymous
joan

You cannot believe their color charts. I odered Milk Chocolate for my exterior door which looks varied brown on the chart. My door is rusty red more like their amareto. Je...

1.3
#910019
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